StraightSense Marketing · Our Services
We make your business
look better, get found,
and win customers.
StraightSense Marketing creates websites, improves your Google presence, manages social media and customer reviews, builds stronger brands, and evaluates the customer experience. We do the hands-on work—not just hand you a list of suggestions.
Websites & Search Visibility
Your website should bring in business.
We build and improve websites so customers can understand what you sell, trust your business, and take the next step. We also help your pages communicate clearly with search engines.
Shopify Website Design
We create Shopify websites for businesses selling products or services online. From the first impression to product pages and contact forms, we organize the site around how your customers actually shop and inquire.
What we can do:- New Shopify store setup and redesigns
- Homepages, service pages, collections and product pages
- Mobile-friendly layouts and clear calls to action
- Navigation, content structure and shopping experience improvements
- Brand colors, imagery and website updates
Local SEO & Service Pages
We improve the words and structure on your website so it clearly explains what you offer and which areas you serve. Our focus is useful local content—not promises of instant rankings.
What we can do:- Local keyword and competitor research
- Service-area and location-specific page creation
- Page titles, headings and meta descriptions
- Internal linking and page content improvements
- Website SEO audits with prioritized recommendations
Google Presence & Reputation
Be easier to find. Make a stronger impression.
For many customers, Google is their first introduction to your business. We help make that introduction accurate, professional, and worth acting on.
Google Business Profile Management
We set up, improve, and maintain Google Business Profiles so prospective customers see useful, current information about your company. We can handle the ongoing updates that often get overlooked.
What we can do:- Profile setup, verification guidance and optimization
- Business categories, services and descriptions
- Hours, contact information and service-area updates
- Business photos, posts and announcements
- Routine profile reviews for accuracy and completeness
Review Responses & Reputation Support
We help you respond to customer feedback professionally and consistently. Positive reviews deserve appreciation; negative feedback deserves a thoughtful, measured response that reflects your business.
What we can do:- Custom replies to positive and negative Google reviews
- Response tone and brand voice guidelines
- Review monitoring and response support
- Customer feedback themes and service improvement insights
- Compliant review-request messaging
Important: We help businesses manage legitimate feedback; we do not sell fake reviews or guarantee removal of reviews that comply with platform rules.
Social Media & Content
Keep your business visible and recognizable.
Consistent, well-written content tells customers what’s new, why they should care, and how to contact you. We create the content and help you keep it organized.
Social Media Marketing
We plan and create content for social platforms that fit your business. Whether you want to promote a service, highlight a team member, announce an event, or build recognition, we make your content look and sound consistent.
What we can do:- Branded social posts and graphics
- Captions, promotional announcements and calls to action
- Campaign themes and posting calendars
- Seasonal and event promotion
- Ongoing content creation and publishing support
Marketing Copy & Customer Messaging
We write marketing messages that explain your offerings in plain language and fit your brand. From a website headline to a customer announcement, clear writing makes every interaction more professional.
What we can do:- Website headlines, service descriptions and landing-page copy
- Promotional emails and customer announcements
- Facebook and Google post copy
- Business bios, FAQs and company descriptions
- Phone/voicemail scripts and customer-service messaging
Branding & Business Direction
Give customers a reason to choose you.
Your brand is more than a logo. It is the look, message, and experience customers remember. We help new and established businesses present themselves clearly and consistently.
Branding & Complete Rebranding
Opening a business, changing direction, or working with an outdated image? We help shape a cohesive identity that works across your storefront, website, printed materials, and digital channels.
What we can do:- Logo concepts and brand refresh direction
- Color palettes, font choices and visual consistency
- Brand messaging, taglines and business descriptions
- Website and Google profile visual alignment
- Social media and promotional creative updates
Marketing Consulting & Business Evaluation
When you know something needs to change but are not sure where to start, we assess your customer-facing marketing and identify practical improvements. You receive clear priorities instead of vague marketing jargon.
What we can do:- Review of website, Google listing and social presence
- Competitor presentation and local visibility comparisons
- Brand consistency and customer communication assessment
- Offer, promotion and customer journey review
- Action plans with recommended next steps
Hospitality & Events
Marketing built for restaurants, bars and venues.
We help hospitality businesses present their atmosphere, menus, events, and customer experience in ways that make people want to visit, reserve, and return.
Restaurant, Bar & Event Marketing
We promote what makes your location worth visiting—from weekly specials and live entertainment to themed nights, private events and seasonal campaigns.
What we can do:- Restaurant and bar social media campaigns
- Specials, entertainment and event promotion
- Google Business Profile and online information updates
- Menu presentation and promotional messaging
- Private-party, catering and booking promotions
Restaurant Rebranding & Business Reinvention
If your restaurant feels dated, has changed ownership, or needs a new identity, we help refresh how it presents itself. Our focus is your positioning and customer-facing experience, online and off.
What we can do:- Brand identity, message and positioning refresh
- Website, menu and social presentation recommendations
- Online listing and customer communication updates
- Promotion ideas for relaunches and new offerings
- Guest journey and marketing consistency reviews
Customer Experience & Quality Checks
Find out what customers actually experience.
Advertising can bring people through the door, but the customer experience determines whether they return. We offer structured evaluations that reveal strengths, gaps, and opportunities.
Mystery Shopping
We evaluate the experience from a customer’s perspective using an agreed checklist. These visits can help owners and managers understand how their service standards show up in real interactions.
What we can evaluate:- Greeting, attentiveness and staff professionalism
- Product or menu knowledge and sales approach
- Cleanliness, presentation and atmosphere
- Service timing and customer interactions
- Written observations and actionable recommendations
Restaurant & Service Experience Evaluations
We look at the guest journey from first impression through departure, highlighting what is working and where consistency can improve. Evaluations can be tailored to your establishment and management goals.
What we can evaluate:- Reservation, arrival and host interactions
- Food and beverage service presentation
- Staff communication and hospitality standards
- Online expectations compared with the in-person experience
- Findings summary and improvement priorities
Custom scope: Evaluations, reporting detail, travel, purchase reimbursements and follow-up visits are agreed on before an assignment begins.
Flexible Ways to Work Together
One-time projects or ongoing help.
You do not need to hire a full-time marketing employee to keep your brand looking professional. We can complete a defined project or help manage recurring marketing responsibilities.
One-Time Marketing Projects
Ideal when you need a website refresh, new branding, a Google profile overhaul, a marketing evaluation, an event campaign, or a set of professionally written service pages.
- Defined deliverables and project scope
- Individual website, listing, or content projects
- Launches, rebrands and special promotions
- Practical recommendations for what to do next
Monthly Marketing Support
Designed for businesses that need consistent attention to social content, Google updates, review responses, seasonal promotions, and website messaging.
- Planned recurring content and updates
- Google Business Profile maintenance
- Review response and reputation support
- Ongoing coordination of promotions and messaging
Who We Help
Different businesses. Practical solutions.
Our work is tailored to what customers expect in your industry—not based on a one-size-fits-all marketing template.
Restaurants & Bars
Promotions, events, rebranding and guest-experience evaluations.
Retail & Dealerships
Product presentation, Shopify websites, visibility and customer messaging.
Local Service Companies
Service pages, local SEO, Google listings and customer reviews.
Event Venues
Event promotion, digital presence and customer inquiry pathways.
Growing Companies
New branding, websites and coordinated marketing programs.
Established Businesses
Brand refreshes, audits and practical improvements to what already exists.
Frequently Asked Questions
What to expect when working with us.
Can I hire you for just one service?
Yes. You can request a one-time project such as a Shopify website, Google Business Profile improvement, social media content package, business evaluation, or rebrand.
Do you offer monthly services?
Yes. We can discuss ongoing social content, Google Business Profile updates, review responses, website messaging and recurring promotional support based on what your business needs.
Can you respond to my Google reviews?
Yes. We can prepare and manage professional, brand-appropriate responses to both positive and negative feedback. We do not create fake reviews or promise to remove legitimate feedback.
Do you work with restaurants and bars?
Yes. We support promotions, events, menu messaging, business rebranding and structured guest-experience evaluations for hospitality businesses.
Will you customize the work to my business?
Yes. We begin with your goals, current online presence and priorities, then define which deliverables make sense for your project and budget.